Privacy policy
Last updated: 14 October 2026
We care about privacy.
This page provides a brief overview of how we use personal information collected on the website, as well as how we use cookies. You can find full and comprehensive details about how and why we use personal information, how long we keep it and your rights in our full Privacy Notice.
Kanga Health Ltd is the controller responsible for the personal information described here.
Information you provide through our website
If you submit information through our website, we use it for the purpose explained on the relevant form. This may include:
- Responding to an enquiry or arranging a call
- Registering you for an event
- Processing a job application
- Sending marketing communications where you have specifically opted in.
Submitting a Contact Us or Book a Call form does not sign you up for marketing. Kanga sends marketing communications only where permitted by applicable law, respecting the scope of any permission obtained, any restrictions on the use of contact lists, and individuals’ marketing preferences and objections. Where consent is required, we obtain it before sending marketing communications. You can unsubscribe or withdraw your consent at any time.
Most information submitted through our website is transferred to and managed within HubSpot, our customer relationship management platform. The information is stored in HubSpot and only accessed by Kanga staff in the UK with a legitimate purpose. Approved CRM and communications providers may process information subject to appropriate safeguards. We may also use approved service providers to operate, secure and maintain our website. These providers process information for us under appropriate contractual controls.
The relevant form and our full Privacy Notice provide further information about the purposes and legal bases that apply.
Cookies and website data
We use essential technologies where necessary to operate and secure our website. These do not require your consent where they are strictly necessary.
With your consent, we also use Google Analytics to understand how visitors use our website and to help us improve it. This may involve cookie or device identifiers and information about visits, interactions, device and browser characteristics and approximate location. Google Signals is enabled and may contribute aggregated cross-device, demographic and interest reporting for signed-in Google users whose settings permit it. Advertising-personalisation features are enabled within Google Analytics, subject to your consent and Google settings. Any use of these features to personalise content is limited to Kanga content. We do not display third-party advertising on our website or send our own User-ID to Google Analytics. We use Google Analytics for aggregate reporting and do not use it to identify named visitors.
HubSpot may also use non-essential tracking technologies to help us understand interactions with our website and communications.
Google Analytics and non-essential HubSpot tracking are blocked until you give the relevant consent. You can change or withdraw your choices at any time through our cookie controls found via the cookie icon in the bottom right hand corner of every webpage. The cookie controls also provide details of the technologies used, their purposes, their providers and how long they remain active.
Our website hosting provider may collect technical information, such as IP addresses, requested pages and error information, to operate, secure and troubleshoot the website. Routine website access and error logs are normally retained for three months.
Google Analytics user-level and event-level data is normally retained for 14 months. For a user identifier, this period resets when new activity occurs, so information associated with that identifier may remain while you continue to use the site. Google’s standard aggregated reports are not controlled by the same retention setting. Other website information is retained only for as long as necessary for the purpose for which it was collected. Further retention information is provided in our full Privacy Notice.
International processing
Some of our technology providers operate internationally. This means personal information may sometimes be processed outside the United Kingdom. Where this happens, we use the protections required by data protection law, as explained in our full Privacy Notice.
Your rights
Depending on the circumstances, you may have the right to:
- Ask for a copy of your personal information;
- Ask us to correct inaccurate information;
- Ask us to delete or restrict the use of your information;
- Object to certain uses of your information;
- Receive certain information in a portable format; and
- Withdraw consent where our use of your information is based on consent.
Kanga does not use information collected through this website to make decisions about you solely by automated means that have legal or similarly significant effects.
To exercise your rights or ask a privacy question, contact our Data Protection Lead: Philip Meitiner
Email: philip.meitiner@kangahealth.com
Telephone: 01260 633016
Postal address: Kanga Health Ltd, First Floor, Meadowside, Mountbatten Way, Congleton, Cheshire, CW12 1DY
You also have the right to complain to the UK Information Commissioner’s Office. Information about making a complaint is available on the ICO website.
For complete information about our handling of personal information, please read our full Privacy Notice.
